Live Chat Specialist

• Dealership: 401 Dixie Hyundai
• Location: Mississauga, ON
• Classification: Full Time, Immediate Hire, Onsite
• Salary: $40,000-$60,000

The Live Chat Specialist provides immediate, professional support for all digital inquiries with a primary focus on lead generation and high‑quality appointment setting. By maintaining rapid response times and accurate CRM data entry, this role ensures a seamless guest experience and maximizes sales opportunities.

Area of Focus

• Maintain immediate engagement with all inbound live chat inquiries, ensuring fast, professional, and effective communication at all times.
• Qualify customers to ensure no opportunity is missed, gathering accurate information and identifying sales opportunities for the Sales Team.
• Set high‑quality appointments that align with Sales Team availability and dealership ta...