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Lead UX Researcher at Thomson Reuters

Company: Refinitiv

Location: toronto, London

Posted: June 06, 2026

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Position Details

Shape user experience strategies as a Senior UX Researcher at Thomson Reuters. Drive impactful research initiatives and collaborate with cross-functional teams in a hybrid work environment.

This role requires a seasoned UX researcher with strong analytical skills and over five years of experience in B2B SaaS solutions. You will lead qualitative and quantitative research to inform product strategy and design decisions while mentoring junior researchers. An understanding of generative AI tools will enhance your research methodologies and agile processes.

Key Responsibilities:
• Define user-centered research methodologies to address business needs
• Lead exploratory and generative research initiatives
• Plan and execute usability and concept testing studies
• Develop key UX research artifacts like user journeys
• Monitor and analyze relevant UX project metrics

Requirements:
• Master’s degree in a related field or e...