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Lead ServiceNow QA Engineer in Toronto

Company: Scotiabank

Location: toronto, London

Posted: June 05, 2026

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Position Details

Lead the ServiceNow QA efforts at Scotiabank as a QA Engineering Practice Lead in Toronto. Be part of an inclusive team dedicated to implementing quality across all ServiceNow projects.

In this pivotal role, you will define the QA practice vision and lead both manual and automation testing processes on the ServiceNow platform. Partner with various teams to establish testing standards and methodologies that align with organizational goals while mentoring QA engineers to foster a quality-focused culture.

Key Responsibilities:
• Define and implement QA strategy and roadmap
• Mentor and develop a skilled QA engineering team
• Design end-to-end automated test suites
• Lead test planning for platform upgrades and features
• Communicate status and quality metrics to stakeholders

Requirements:
• Degree in computer science or engineering field
• 8+ years of QA engineering experience, 4+ in ServiceNow
• Strong...