Drive excellence in patient care as the Lead Operations Manager at Nexx MD in Downtown Vancouver. This position emphasizes strategic oversight and hands-on leadership in a high-end clinic.
Nexx MD is on the lookout for an experienced Operations Manager to lead the operational performance of our flagship clinic. Ideal candidates should have 5–10 years working in cosmetic or medical aesthetics settings and at least 3 years in a managerial role within Canada. You will play a vital role in fostering a luxury service experience while managing staff and ensuring compliance with healthcare regulations.
Key Responsibilities:
• Oversee clinic operations, ensuring exceptional service quality
• Track revenue, KPIs, and implement improved workflows
• Hire, train, and mentor clinical and administrative teams
• Ensure compliance with healthcare standards in BC
• Collaborate on marketing strategies to boost patient retention
Requirements:
• 5–10 years of relevant industry e...