Overview

Join DEPT® as a CRM Data & Analytics Lead in Toronto's hybrid work workplace. Utilize your expertise to drive customer insights and enhance marketing strategies effectively. This 12-month contract role within our Global Studios team focuses on analyzing customer data using CRM platforms like Bluecore. Be part of DEPT®'s cutting-edge team and leverage your analytics skills to shape marketing success.

Responsibilities

• Create and maintain KPIs dashboards for performance tracking
• Manage and ensure data quality by clearing duplicates
• Segment customer audiences for improved ROI on campaigns
• Optimize CRM systems and train users to increase efficiency
• Identify opportunities for customer upsell and retention

Requirements

• Proficient in SQL, Excel, and Bluecore platform
• Experience with data visualization tools like Tableau
• Solid analytical skills and ability to communicat...