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Lead, Customer Success, SMB

Company: GlobalRelay

Location: vancouver, London

Posted: June 05, 2026

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Position Details

Overview

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

We offer competitive compensation and benefits and a culture that emphasizes impact, growth, and innovation. Global Relay is a career-building company where big ideas, new challenges, and groundbreaking work are valued and recognized.

Global Relay is committed to diversity, inclusion, and collaboration. We recruit candidates from diverse backgrounds and foster a work environment free of barriers.

Your role

The Customer Success Lead works closely with Global Relay’s existing customer base and encompasses ongoing team management, account m...