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Lead, Customer Resiliency Strategy & Analytics

Company: Capital One Canada

Location: toronto, London

Posted: June 01, 2026

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Position Details

A leading credit solutions provider in Toronto is looking for a Senior Manager in Customer Resiliency Strategy and Analytics. This role leads customer-centric strategies for collections and recovery while protecting the financial health of the organization. The successful candidate will have extensive experience in debt collection, credit risk, and analytics, with a strong track record of leadership and problem-solving. This hybrid position offers a supportive work environment and opportunities for professional growth.
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