Role

Lead Consultant – Configuration Management Lead / Configuration Manager – Leeds / Warwick, UK.

Role Overview

The Configuration Management Lead is responsible for establishing and governing the Configuration Management Database (CMDB) and ensuring accurate tracking of IT assets, configuration items (CIs), and their relationships across the enterprise. This role plays a critical part in enabling effective IT Service Management (ITSM), supporting incident, change, and problem management processes.

Key Responsibilities

• Define and implement the Configuration Management strategy, policies, and processes.


• Establish and maintain the CMDB governance framework aligned with ITIL best practices.


• Ensure standardization of configuration management processes across the organization.


• Drive CMDB maturity and continuous improvement initiatives.

CMDB Managem...