Drive exceptional customer experiences at Harry Rosen as a Client Experience Leader. Your leadership will foster both in-store and digital excellence in Mississauga, Ontario.
In this pivotal role, you will lead and develop a team of Clothing Advisors to maximize their potential and sales effectiveness. Focused on achieving long-term client loyalty, you are responsible for maintaining high service standards and executing targeted Clientele Development initiatives. Your leadership will include hands-on training, performance reviews, and promoting a culture of inclusivity while ensuring compliance with company policies.
Key Responsibilities:
• Mentor team members to enhance personal sales
• Ensure strict adherence to store standards and policies
• Advocate for omni-channel client engagement
• Facilitate training programs for new Advisors
• Conduct performance evaluations and feedback sessions
Requirements:
• Minimum 3 years of retail leadership experience
• E...