Step into the role of Customer Service Manager at Walmart Canada in Kirkland, QC and make a significant impact on customer satisfaction. Drive exceptional service and uphold operational standards.
In this managerial position, you will coordinate and oversee front end operations. Your responsibilities include addressing customer concerns, training Associates on systems, and ensuring compliance with safety procedures. You will also facilitate effective cash handling processes and manage purchase transactions.
Key Responsibilities:
• Follow and ensure adherence to safety and emergency procedures
• Handle inquiries from customers and team members effectively
• Supervise Front End staff and manage breaks
• Provide training on company programs and procedures
• Oversee transaction accuracy and resolve errors
Requirements:
• Minimum age of 16 years required
• Experience in retail customer service is preferred
• Strong leadership and training abilities
• Know...