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Key Lead for In-Store Operations

Company: Abercrombie & Fitch Co.

Location: hamilton, London

Posted: June 03, 2026

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Position Details

Become a Key Lead and enhance our in-store operating procedures while ensuring excellent customer experiences. Support and coach your team to meet performance targets.

In this role, you will be a key player in the store leadership team, focusing on delivering outstanding customer service. Your responsibilities will include guiding Brand Representatives and Stock Associates, managing store operations, and preserving inventory control. You'll also be instrumental in creating visually appealing displays that reflect our brand values.

Key Responsibilities:
• Execute opening and closing routines effectively
• Handle register and point of sale operations
• Manage OMNI Channel orders for customer satisfaction
• Share product knowledge to drive sales performance
• Create engaging visual displays to attract shoppers

Requirements:
• Experience leading in a retail environment
• Commitment to excellent customer servic...