Enhance customer relationships as a Key Account Executive at CallTower, specializing in CX solutions. Your role is pivotal in driving upsell initiatives and ensuring client satisfaction.
With a strong background in sales, you will be instrumental in identifying upsell opportunities for CX solutions. You will collaborate with the client success team to deliver customized solutions that meet evolving client needs. Your expertise in account management and understanding of customer analytics will shape successful upselling strategies, making you a key player in revenue growth.
Key Responsibilities:
• Identify and educate key customers on CX solutions
• Perform product demonstrations to clients remotely
• Develop solutions in coordination with internal teams
• Maintain and update sales records in Salesforce
• Provide detailed reports on sales activities and forecasts
Requirements:
• Bachelor’s Degree or relevant professional experience
• Minimum of seven years ...