**Job Description Summary**
This is fix term position 24 month for maternity leave coverage. As a Junior Service Center Specialist you will be responsible to answer customer calls, and field engineers coordination.

**Job Description**

Opis stanowiska

**Key Responsibilities Include:**

+ Take incoming customer calls and log the problem in the appropriate tool.
+ Identify our contractual commitments and ensure accurate use of remote support.
+ Coordinate job of engineers team, assign them to job according to their skills,
+ Take incoming calls from engineers related to dispatching.
+ Enter all comments and agree on an action plan.
+ Escalate issues to Team Leader if required
**Qualifications / Requirements:**

+ Experience in a Customer service role.
+ Excellent communication skills, both written and spoken
+ Organizational and customer service focused skills
+ Ability to work independently, but also enjoy being a m...