Engagement Program Specialist – On-Site

Overview

The Engagement Program Specialist (EPS) supports our client in delivering world-class customer and account team experiences. Working closely with Engagement Program Managers (EPMs) , EPSs coordinate and execute high-impact Customer Experience Team (CET) Executive Engagements by managing speaker procurement, briefing logistics, and day-of engagement operations.

The EPS team partners with internal stakeholders to secure appropriate executive and technical speakers, align agendas, manage engagement fulfillment, and resolve speaker or topic escalations. Each EPS is aligned to a specific Industry and collaborates with the EPM to drive a seamless experience across all touchpoints.

What You’ll Do

Planning & Logistical Support