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Junior Customer Support Specialist

Company: Reality Games

Location: Kraków, London

Posted: May 31, 2026

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Position Details

Job description

We are currently looking for a Junior Customer Support Specialist with a strong desire to develop your skills! You will work on engaging and managing our community of 4,000,000 players, and hopefully, in the next few months, this number will go in to ten millions. For the right person, this is an opportunity to put your career into hyperdrive working for a new gaming studio.

It’s a full-time position located in our office in Cracow, Poland. 

Job requirements

  • At least 1-year of previous customer service experience
  • Knowledge of customer care tools like Zendesk
  • Communication skills
  • Strong desire to develop
  • Excellent English communication skills both written and verbal
  • Experience in working with large volumes of data is preferable
  • You can optimize your own work by cr...