Join IWG as a Community Associate in Victoria, BC, where you can cultivate relationships and empower our workspace community. Your role is key in providing customer support and operational excellence.
This role involves direct interaction with customers, resolving administrative issues, and facilitating community events. You’ll use your customer service skills to create a positive environment, assisting clients while managing multiple tasks effectively. Supporting team initiatives and engaging with clients will be your priority.
Key Responsibilities:
• Address customer questions and provide assistance
• Organize and execute networking activities within the centre
• Monitor service requests and maintain accurate records
• Prepare a welcoming and maintained workspace
• Engage with both customers and team members daily
Requirements:
• Customer service experience of 1+ years desired
• Knowledge of MS Office and basic IT tools
• Strong verbal communication a...