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Italian Speaking Road side assistance for luxury car brand in Greece

Company: Mercier Consultancy

Location: Greece, London

Posted: June 13, 2026

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Position Details

Mercier Consultancy is looking for an Italian Speaking Roadside Assistance Representative to support a distinguished luxury car brand in Greece. In this role, you will provide exceptional assistance to Italian-speaking customers, ensuring their experience reflects the high standards of the brand.

Your ability to communicate effectively in Italian will help customers resolve their vehicle-related issues promptly and professionally, delivering outstanding customer service in challenging roadside situations.

Responsibilities

  • Provide efficient and professional roadside assistance to Italian-speaking customers via phone and digital channels
  • Assess customer needs accurately and deliver suitable solutions in a timely manner
  • Collaborate with service providers, including towing and repair services, to facilitate quick assistance
  • Maintain detailed records of customer interactions within the CRM system
  • Ensure courteous, empathetic, ...