Patrique Mercier Recruitment FR is thrilled to offer an opportunity for an Italian Speaking Hospitality Service Consultant. This role is designed for individuals who are passionate about the hospitality industry and who excel in delivering exceptional service to clients and guests.
Responsibilities
- Provide outstanding customer service to Italian-speaking clients and guests in various hospitality settings.
- Address inquiries, reservations, and service requests via phone, email, and in-person interactions.
- Assist clients with understanding hospitality services and amenities available to them.
- Resolve any customer complaints or issues promptly and professionally to ensure guest satisfaction.
- Collaborate with other team members and departments to deliver a seamless guest experience.
- Maintain knowledge of current hospitality trends and services to provide informed recommendations.
- Document client interactions an...