Mercier Consultancy Group is currently seeking Italian-Speaking Financial Customer Agents to join our dynamic team in Greece. This role offers a fully paid relocation package, presenting a unique opportunity to develop your career in the financial services industry within an international working environment.

Key Responsibilities

• Deliver exceptional customer service to Italian-speaking clients by addressing inquiries related to financial products and services through phone, email, and chat.
• Resolve customer issues promptly and ensure high levels of customer satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system.
• Work closely with internal teams to provide effective solutions and improve service quality.
• Stay informed about financial industry trends, products, and compliance regulations to best support customers.

Requirements

• Fluency in Italian (both...