Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Support Representative for Subscription-Based Services in Greece! In this exciting role, you will serve as the primary point of contact for our Italian-speaking clients who are using our subscription services. Your role will be crucial in providing exceptional customer support and ensuring a seamless experience for our users.

This position is ideal for individuals who are passionate about customer service and enjoy working in diverse environments. If you’re excited about helping clients maximize their subscription experience, we’d love to hear from you!

Responsibilities

• Assist customers in Italian through phone, email, and chat with inquiries related to subscription services
• Provide information on subscription plans, features, and billing
• Effectively document customer interactions and resolutions in our support system
• Collaborate with internal ...