Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Support Representative in our Ride-Sharing App Department, based in Greece! In this exciting role, you will be the crucial link between our Italian-speaking users and our ride-sharing platform, providing top-notch support and assistance with their inquiries. Your fluency in Italian will enable you to create a seamless experience for our riders and drivers.

If you are passionate about technology and customer service, and enjoy working in a vibrant multicultural environment, this position could be a perfect fit for you! Join our dedicated team and help us enhance the ride-sharing experience for our Italian-speaking users.

Responsibilities

• Provide customer support in Italian through phone, email, and chat
• Assist riders and drivers with inquiries related to the ride-sharing app
• Document customer interactions and resolutions accurately in our support system<...