Mercier Consultancy is excited to announce an opening for an Italian-Speaking Customer Support Representative in our Luxury Brand Retail Department, based in Greece! In this prestigious role, you will have the opportunity to provide exceptional service to our Italian-speaking clients as they explore our luxury product offerings. Your expertise in customer service will be essential in curating memorable experiences for customers who appreciate high-end brands.

This position is perfect for individuals who are passionate about luxury retail and committed to delivering exceptional customer care. If you thrive in a fast-paced and glamorous environment, we want to hear from you!

Responsibilities

• Provide customer support in Italian via phone, email, and chat
• Assist clients with inquiries about luxury products, orders, and services
• Document customer interactions and solutions accurately in our systems
• Collaborate with internal teams to re...