Mercier Consultancy is excited to announce an opening for an Italian-Speaking Customer Support Representative in our Logistics Department located in beautiful Greece! In this key role, you will assist our Italian-speaking clients with their logistics needs, ensuring that their questions are answered and concerns are addressed promptly and effectively.

This position is perfect for individuals who thrive in a dynamic environment and are passionate about providing excellent customer service. If you are a problem-solver with a knack for communication, we invite you to join our team!

Responsibilities

• Respond to customer inquiries in Italian via phone, email, and chat
• Assist clients with questions related to logistics services, tracking shipments, and delivery inquiries
• Document customer interactions and solutions accurately in our support system
• Collaborate with internal logistics teams to resolve client issues
• Provide clients...