Mercier Consultancy is excited to announce an opening for an Italian Speaking Customer Support Representative in our Food Delivery Service Department! In this dynamic role, you will provide exceptional support to our Italian-speaking customers as they navigate our food delivery platform. Your role will be crucial in ensuring that our customers receive timely assistance and have a delightful experience with our service.

If you are passionate about food, customer service, and enjoy working in a fast-paced environment, we invite you to join our team and help us create memorable dining experiences for our clients!

Responsibilities

• Provide customer support in Italian via phone, email, and chat
• Assist clients with inquiries related to their food orders, delivery status, and platform features
• Document customer interactions accurately in our support system
• Collaborate with delivery partners to resolve issues and ensure customer satisfacti...