Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Support Representative for our E-Marketplace Platform Department in Greece! In this key role, you will provide exceptional support to our Italian-speaking customers as they navigate our online marketplace and resolve their inquiries. Your ability to communicate fluently in Italian will play a vital role in ensuring customer satisfaction.

If you are passionate about e-commerce and enjoy delivering great customer service, we encourage you to apply! This position offers the opportunity to join a dynamic team dedicated to enhancing the online shopping experience for our users.

Responsibilities

• Assist customers in Italian via phone, email, and chat with inquiries related to the e-marketplace platform
• Provide information regarding products, order tracking, and payment processes
• Document customer interactions accurately and efficiently in our support system