Mercier Consultancy is thrilled to present an opportunity for an Italian Speaking Customer Service Representative for our Client's Health Products Department, based in Greece. In this vital role, you will provide exceptional support to our Italian-speaking customers, assisting them with inquiries regarding health products and wellness solutions.

Your fluency in Italian will be essential in helping clients navigate product details, benefits, and our services, ensuring they receive excellent customer care while making informed health decisions.

Responsibilities

• Provide outstanding customer service in Italian through phone, email, and chat regarding health product inquiries
• Assist customers with questions about product availability, usage, and benefits
• Effectively handle order processing, returns, and resolve customer complaints
• Document all customer interactions accurately in our CRM system
• Collaborate with internal teams t...