Patrique Mercier Recruitment FR is a respected recruitment agency focused on matching talented professionals with excellent job opportunities throughout Greece. We are currently seeking an Italian Speaking Customer Experience Representative to join our dynamic team. In this pivotal role, you will be responsible for providing outstanding service to our Italian-speaking customers, ensuring their needs are met with professionalism and care.

Responsibilities

• Act as the primary point of contact for Italian-speaking customers, assisting them through various communication channels, including phone, email, and chat.
• Address customer inquiries, resolve issues, and provide product information in a timely and effective manner.
• Document all customer interactions and feedback accurately within our CRM system.
• Collaborate with cross-functional teams to identify areas for improvement and implement enhancements in customer service processes.
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