Enhance your IT skills as a Technical Support Specialist based in Moncton, NB, with a hybrid working approach. This role is designed for passionate individuals ready to tackle user support challenges.
We need a Technical Support Specialist with 2-3 years of experience in IT support. This full-time, permanent position includes working both on-site and remotely to assist users with their technical needs. Enjoy a competitive salary as you broaden your IT experience.
Key Responsibilities:
• Provide comprehensive IT support in-person and remotely
• Analyze and resolve technical issues efficiently
• Manage user service requests and follow up
• Keep detailed documentation of solutions and requests
• Support team initiatives to enhance user satisfaction
Requirements:
• Graduation from secondary school
• 2-3 years of relevant IT support experience
• Permanent or temporary residency in Canada required
• Authorization to work in Canada
• Strong analytical an...