IT Support Analyst - Permanent - Madrid, Spain

A fantastic opportunity has arisen for an IT Support Analyst to join our Madrid based global law firm on a permanent basis.

Key Responsibilities
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Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components
Supporting routine updates, patches, and system checks to maintain optimal performance and security
Installing, setting up, and configuring software applications, operating systems, and hardware devices
Providing technical assistance to end-users and clients, effectively communicating complex concepts to non-technical individuals
Implementing and monitoring security protocols including firewalls, antivirus software, and access controls
Maintaining accurate records of technical issues, solutions, and procedures
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