Join First National as an IT Support Specialist and play a key role in technical assistance and helpdesk support. You will handle both hardware and software requests from employees in this rewarding position.

Reporting directly to the Supervisor, your mission is to resolve helpdesk tickets promptly while providing exceptional support. This role encompasses a range of responsibilities, including supporting various devices and applications like Windows 10/11 and Microsoft Office. Creating user accounts, documenting technical procedures, and liaising with development and network teams are critical components of your day-to-day work.

Key Responsibilities: • Assist remote and on-site staff with technical inquiries • Provide hands-on support for hardware and software • Manage user accounts and technical documentation • Support printing services and software applications • Collaborate with technical teams for technology rollout

Requirements: • College Diploma in a r...