Position Details
Become an IT Support Analyst with RG Henderson in Markham, ON. This full-time position focuses on hardware and software support, assisting both remote and on-site end-users.
At RG Henderson, we lead the food service industry in Toronto with over 100 years of expertise. As an IT Support Analyst, you will engage with the IT team to resolve incidents ranging from Level 1 to Level 3, ensuring seamless operations for our customers. Your role is pivotal in maintaining IT services critical to our business success.
Key Responsibilities:
• Support IT operations for hardware, software, and network issues
• Interface directly with customers to diagnose and resolve problems
• Administer System Center Configuration Manager tasks and operations
• Perform hardware and software installations and maintenance
• Monitor system security and maintain data integrity
Requirements:
• Minimum 3 years of IT support experience
• Kno...