Requisition ID: 248650
Employee Referral Program – Potential Reward: $0.00
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Purpose
Facilitates all Problem Management Processes.
Accountabilities
The IT Problem Manager will:
process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue.Facilitate and support problem communication and forum efforts Facilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes.Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise.Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures to either miti...