Take charge as an IT Operations and Delivery Manager with Alteris Consulting, focusing on project delivery and production support for customer-driven technology solutions.

In this senior role, you will manage a portfolio of initiatives ranging from $100K to $500K, championing both delivery excellence and stability of production systems. Your operational expertise will ensure effective stakeholder engagement, facilitating seamless collaboration between technology teams and business units.

Key Responsibilities:
• Oversee initiatives focused on project delivery and operations
• Ensure system stability and timely production issue resolution
• Actively manage cross-functional stakeholder relationships
• Lead projects in AI-driven contact center enhancements
• Collaborate with both internal and external partners

Requirements:
• 15+ years in IT leadership roles
• Strong experience with customer-facing technologie...