Role: Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Printer support (Installation)
Conference Room support (Equipment setup and troubleshooting)
Network support (standard patching and cabling) Requirements: 18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
English B2 and above is a MUST
This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly. Benefits: Buddy program
Internal career development program
Onboarding program Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leadin...