Role: Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Printer support (Installation) Conference Room support (Equipment setup and troubleshooting) Network support (standard patching and cabling) Requirements: 18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products English B2 and above is a MUST This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly. Benefits: Buddy program Internal career development program Onboarding program Be part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go t...