Join WELL Health Diagnostic Centres as an IT Helpdesk Support professional and play a vital role in technical support for our healthcare teams. Deliver timely IT assistance in a dynamic environment.
We are searching for an IT Helpdesk Support specialist who can thrive in a clinical landscape. You will manage IT support tasks including troubleshooting networks, system installations, and providing Microsoft 365 support. Your experience in healthcare will assist our team in ensuring patient care systems remain operational and efficient.
Key Responsibilities:
• Troubleshoot hardware and software issues effectively
• Provide customer service support through various channels
• Configure and maintain user accounts and permissions
• Document IT processes and user issues accurately
• Aid in onboarding and offboarding IT tasks
Requirements:
• IT Diploma or related degree required
• 2+ years of experience in IT Helpdesk or Desktop Support
• Familiar with healthcar...