Join Axiom Technologies as a Desktop Support Engineer in Brampton, Ontario, offering crucial IT support to enterprise clients. Your expertise in troubleshooting will ensure seamless service for users.
We are looking for a Desktop Support Engineer with over 3 years of experience in technical support. This position involves hands-on desktop support while prioritizing service requests and efficiently solving technical issues. You'll not only support users but also coordinate with IT teams to enhance service processes.
Key Responsibilities:
• Resolve routine and complex desktop issues
• Act as technical escalation for user issues
• Comply with desktop practices and corporate policies
• Coordinate IMAC services and hardware deployments
• Maintain productive relationships with IT and clients
Requirements:
• A+ certification and a Cisco/Microsoft certification
• Strong communication and customer service skills
• Ability to multitask and work flexibly
• Prof...