Step into a vital IT Analyst position at Piston Automotive in Mississauga, ON, offering comprehensive support for both users and IT infrastructure. Your troubleshooting expertise will be essential for maintaining systems.

As part of Piston Group's Information Technology team, this IT Support Analyst role covers a broad range of responsibilities, from managing Microsoft Active Directory to troubleshooting networks. The ideal candidate will have 3+ years of relevant experience and a strong foundational knowledge of various IT systems. This position is crucial for providing exceptional user support and ensuring seamless system functionality within the organization.

Key Responsibilities:
• Deliver daily technical support for end-users
• Administer Microsoft Active Directory for user management
• Manage and optimize network phone systems
• Coordinate incident resolutions in ServiceNow
• Maintain datacenter components and backup process...