Invoice Solution Analyst

Full-Time, Temporary (6 month contract)

Somerville, NB (Hybrid)

Job Description:

The Invoice Solution Analyst receives, prioritizes, investigates and processes customer invoice disputes within established company guidelines. They identify root causes and collaborate across functions to implement processes to ensure resolution.

How You'll Help

• Serve all divisions across all departments, juggling internal and external stakeholders; establish and maintain accuracy KPIs.
• Collaborate across departments—including Sales, Operations, Pricing and Rates—to identify problems, remove barriers, and find solutions to ensure the collection of outstanding invoices.
• Participate in or host conference calls and/or meetings to correct and align internal stakeholders with external customers.
• Receive and prioritize invoice disputes through Invoice Solutions Salesforce system and via phone. ...