ResponsibilitiesSupervise staff assignment distribution, reporting and absencesMonitor staff overtime and schedulesMaintain and ensure safety culture and quality standardsExecute all Standard Operating Procedures (SOP), KPI's, trainings, and all other assignmentsProvide leadership and management of the international accountsConduct quarterly audits and reviews with all direct reportsSet employee goals, ensuring conformity to company standards and ensuring high standards from their employees and divisionConduct New-Hire training for all new employeesDevelop the skills and competence of staff through training, coaching and on the job developmentResponsible for the operation of the office when the manager is absentAll other duties as assignedQualificationsAssociates Degree related field or equivalent to 7 years in industry5-7 years' work experience in International Freight Forwarding industryMinimum of 1-2 years in a supervisory positionIATA certified, DG certification desiredProficien...