EVENTCONNECT OFFERS

• Competitive salary and benefits
• A casual but energetic work environment made for today’s workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided

ABOUT THE ROLE

At EventConnect, our clients are the focus of our team each and every day. As the Evening Customer Support Specialist, you will serve as a key point of contact for our individual athletes and team’s players. This role is designed to extend support coverage ensuring our clients, athletes, and hotel partners continue to receive prompt, reliable support. This position works to provide seamless service coverage, handle escalations professionally, and create a positive and supportive experience.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone, email & live chat
• Work with other internal teams to provide high-quality support while meeti...