Position Details
Enhance application development solutions as an Intermediate Systems Administrator with a focus on operations support. This role is onsite at 222 Jarvis St, emphasizing complex problem solving and AWS products.
In this 10-month contract role, you will support systems operations, upgrade software, and manage user profiles. Your expertise in contact center technologies, especially Amazon Connect and ComputerTalk, will be vital. Strong communication skills are essential to coordinate with teams and maintain optimal use of IT resources.
Key Responsibilities:
• Provide systems administration and operational support
• Manage user access, profiles, and backup recovery
• Perform software upgrades and patching
• Monitor computer workload trends for efficiency
• Configure and support network operations
Requirements:
• Experience with contact center solutions
• Knowledge of operating systems and hardware platforms
• Strong problem-solving and communication skills<...