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Intake to Pay Senior Specialist

Company: Zurich Insurance Company

Location: Kraków, London

Posted: June 13, 2026

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Position Details

Intake to Pay Senior Specialist


Place of work: Cracow

Job Purpose:

Support and continuously improve the end-to-end Intake-to-Pay process, from initial request through to payment, by providing expert support to users, ensuring process compliance, and contributing to system and process optimization across multiple countries.

Responsibilities:

Key Accountabilities

  • Provide second-line support to users and country teams on procurement processes and tools (Beeline, Zip, Coupa)

  • Act as a bridge between tools users, Global Process Owners and technical teams

  • Support implementation and adoption of procurement tools (Beeline, Zip, Coupa)

  • Identify recurring issues and proactively improve processes and user experience

  • Contribute to training materials, documentation and user guidance

    • Business Ac...