Support customers as an Insurance Seller Support Expert with Copart in a fully remote capacity. Engage with clients through effective communication and problem-solving.
In this role, you will provide high-level customer service for Copart's internal and external clients. As an Insurance Seller Support Expert, your responsibilities include managing calls professionally and assisting with vehicle release from various locations. The role also expands into handling chat and email support to enhance service delivery.
Key Responsibilities:
• Facilitate excellent customer interactions via phone and email
• Address vehicle release inquiries efficiently
• Aim for high call quality and resolution rates
• Gather relevant information for client solutions
• Participate in additional office support duties
Requirements:
• Two years experience in a customer service-related role
• High school diploma is required
• Proficiency in MS Office and typing at least 45 wpm
•...