Responsibilities We promise it won’t be mundane.

Assist insurance prospective clients provided to you by APOLLO

Assess the needs of potential clients to advise on coverage requirements

Engaging contact with prospective clients to convert requests for insurance into customers

Offer continuous support from information gathering, quote and to bind to deliver a seamless client experience in a timely manner

Demonstrate a thorough understanding of the suite of APOLLO products and help clients with any questions

Recommend operational improvements in our processes to help further improve overall customer experience

Provide feedback and insights to enhance products offerings over time

Servicing APOLLO’s book of business and providing top-notch customer service through various channels of communication (live-chat, email, phone)

Ensure clients fully understand policy coverage and exclusions through clear and concise ...