The Inside Sales Manager is responsible for managing and growing our portfolio of longtail accounts. This role focuses on building relationships, driving revenue, and ensuring customer satisfaction for smaller-scale, high-potential accounts. The ideal candidate will have strong communication skills, a customer-first mindset, and a proven ability to deliver results in a fast-paced environment.
Key Responsibilities
- Manage a portfolio of longtail accounts, ensuring regular engagement through calls, emails, and meetings
- Act as the primary point of contact for client inquiries, ensuring timely resolution of issues
- Foster strong relationships to retain and grow accounts
- Drive adoption of digital tools or platforms relevant to the travel industry
- Oversee smooth onboarding processes for new accounts by providing training and handholding
- Educate clients on products, tools, and best practices to optimize their experi...