Position Details
Join Upper Canada Forest Products in Burnaby, BC, as an Inside Sales representative dedicated to elevating customer satisfaction and managing inquiries effectively. This full-time position emphasizes relationship building and operational success.
This position involves supporting sales efforts and growing an established customer base without requiring direct visits. As a Customer Experience Representative, you will be instrumental in enhancing the customer journey through superior service and by providing product knowledge, expanding your skillset along the way.
Key Responsibilities:
• Provide outstanding customer service to existing accounts
• Manage inbound inquiries and sales requests
• Process and enter sales orders accurately
• Resolve order-related issues such as returns and delays
• Collaborate with teams to ensure operational efficiency
Requirements:
• Experience in sales, preferably in the building products sector
• Enthusiastic and driven to buil...