About the Role

We are seeking a technically strong Infrastructure Support Specialist to join our high‑performing Operations Services Team. This role sits at the intersection of data centre operations and modern cloud infrastructure, requiring hands‑on expertise in automation, Linux/Windows administration, and cloud platforms. You will be a key contributor to a 24/7 production environment, supporting critical systems across two data centre locations. Our team operates on a rotating shift schedule of 3 x 12.5‑hour shifts per week on a 6‑week rotation, with shifts starting at 6:30 AM or 6:30 PM. Reliable personal transportation is required. Limited overtime may be required for project activities.

Responsibilities

• Monitor, control, and report on site service technician activities and hosted customer systems to ensure continuous operational integrity.
• Enforce Data Centre security standards in accordance with PCI DSS, COBIT frameworks, internal po...