Manager, IT Service Desk

Location: Orange County, CA (Hybrid)

Pay Rate: $70–$80/hr

Johnson Service Group (JSG) is seeking an experienced Manager, IT Service Desk for a financial services partner in Orange County. This leadership role will oversee enterprise IT support operations, end-user computing, back-office systems, infrastructure services, and service delivery across branch, corporate, and remote environments.

Key Responsibilities

• Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams
• Balance strategic initiatives, operational support, and project management responsibilities in a fast-paced environment
• Manage multiple concurrent projects, including technology upgrades, deployments, and enterprise-wide initiatives
• Oversee IT ticketing systems, asset ...