About Historic Claims

 
Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.
 

Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right.
 

A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us.
 

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.